1 Post-doctoral researcher (18 Months)

at the
IPO, Center for User-System Interaction
Eindhoven University of Technology
Eindhoven, The Netherlands

Project description

IPO, Center for User-System Interaction investigates ways to improve man-machine interaction.
 
 

IDUSI stands for Interaction and Dialogue in User Interfaces. The aim of the IDUSI project is to apply insights about human (verbal) communication to the design of interfaces for user-system interaction, in order to improve the usability of systems. It is generally assumed that the effectiveness and efficiency of human communication rests for a large part in two characteristics: the application of Grice's Co-operativity principle (most notably: Be relevant) and the continuous availability of feedback information from the listener. The first characteristic ensures that messages are optimally tuned to the current situation both in size and content; the second characteristic helps the speaker to identify potential problems at a very early stage and to take appropriate action. For instance, the response of the addressee may make clear that that the message was not correctly transferred, or that it was misunderstood. Usually, repair actions involve attempts to verify precisely these points: the speaker will attempt to verify whether the information was transferred correctly and whether the intention was correctly understood. Only once these problems have been dealt with, may the dialogue proceed as normal.

In man-machine action these two characteristics are usually missing. This is okay as long as the interaction runs smooth, but not if problems arise.

The general aim of the project can then be translated into two more concrete questions:

  1. How can we make sure that the responses of the system in problem situations are relevant to the situation and the user? This requires the development of formal context models.
  2. What feedback mechanisms do we need to implement in order to spot problem situations at a very early stage? This requires the definition of concrete dialogue control acts.


These questions will be addressed in the context of two concrete industrial applications, so that notions such as relevance, intention and feedback monitoring can be operationalised. Rather than working towards the actual implementation of systems that exhibit the desired characteristics, validation and evaluation of the obtained rules for system design will be done through Wizard-of-Oz studies.

The IDUSI project is one of the projects within the Dutch research programme IOP-MMI (Innovation oriented Research Programma for Man-Machine Interaction, sponsored by the Dutch government). It is a collaboration between IPO, Center for User-System Interaction of Eindhoven University of Technology and the Department for Language and Artificial Intelligence of the Katholieke Universiteit Brabant at Tilburg.

Start: as soon as possible

Collaboration

The post-doc will be responsible for further operationalization of the central questions and for daily guidance for the Ph.D. student during the initial two years of the project. The Ph.D. student will be involved in the application of the general theories of human communication to the concrete industrial applications, and will take the results of these activities to formulate conditions for the successful application of context models and dialogue control acts in man-machine interaction. The Ph.D student will also participate in the curriculum of the J.F. Schouten graduate school for User-System Interaction.

Profile

Degree in Cognitive Science, Psychology, Computer Science. Expertise in man-machine interaction and/or human communication.

Contact

Information about vacancies:

Dr. J. Terken
+31 40 247 5254
e-mail: j.m.b.terken@tue.nl

Applications to be directed to

Mrs. P.J. Evers
IPO, Center for User-System Interaction
Eindhoven University of Technology
Postbus 513
5600 MB Eindhoven
The Netherlands
+31 40 247 5204
p.j.evers@tue.nl

Further information

IDUSI project:   http://www.ipo.tue.nl/homepages/jterken/idusi-e.htm

IOP-MMI:          http://www.iop.nl/

IPO, Center for User-System Interaction     http://www.ipo.tue.nl/ipo
 

back to homepage



Last updated:     23 February 2000