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Panos Markopoulos - Research


Completed PhD Projects

  • Florian Egger (completed in 2003) From Interactions To Transactions. Designing the Trust Experience for Business to Consumer Electronic Commerce. Promoters: Pr.Dr.Don Bouwhuis, Pr.Dr.John Long (.pdf)
  • Dennis Abrazhevic (completed in 2004) Electronic Payment Systems: a User-Centered Perspective and Interaction Design.  Promoter: Pr.Dr. Matthias Rauterberg. (.pdf)
  • Natalia Romero (completed in 2008). Privacy in Awareness Systems.  Promoters : Pr.Dr.Ir. Loe Feijs and Pr.Dr. Don Bouwhuis. (.pdf)
  • Evelien Perik (completed 2009).  End-user management of embedded user models for an ambient intelligence environment.   Promoter: Pr.Dr.Ir. Berry Eggen. (.pdf)
  • Javed Khan (completed 2009) Pervasive Awareness: Design for User Acceptance. Promoters: Pr.Dr.Ir. Berry Eggen and Pr.Dr. Don Bouwhuis. (.pdf)
  • Agnieszka Matysiak (completed 2009).  Promoting social capital with Awareness Systems. Promoter:  Pr.Dr.Ir. Berry Eggen. (.pdf)
  • Boris de Ruyter (completed 2010) Social Interactions in Ambient Intelligence Environments. Promoter: Emile Aarts.
  • Giorgios Metaxas (completed 2010) End User Development of Awareness Systems. Promoter: Pr. Emiel Aarts.
  • Maurits Kaptein (completed 2012) Ambient Persuasion. Promoter: Pr.Dr.Ir. Emile Aarts
  • Gerrit Niezen (completed 2012) Ontologies for interaction: Enabling serendipitous interoperability in smart environments. Promoter: Pr.Dr.Ir. Loe Feijs
  • Iris Soute, (completed 2013) Head-Up games for children. Promoter Pr. P.Markopoulos

Currently Running PhD projects

  • Pavan Dadlani (2008-expected 2015) Awareness Systems for Intergenerational Communication. Promoter: Emiel Aarts.
  • Nikos Batalas (2009-expected 2015) Diffusion of Methods for Creativity in Interaction Design. Promoter: Berry Eggen
  • Daniel Tetteroo (2011-expected 2015) End User Development of Tangible Applications for Therapy.
  • Arief Ernst Huhn, (2013- expected 2015) Ad Intrusiveness.
  • Matthijs Kwak (2013- expected 2016) Shape Changing User Interfaces.
  • Maaije Goelema (2012- expected 2016) Subjective Sleep Quality Experience.
  • Brandon Yeup Hur (2013- expected 2016) Shape Changine User Experience.
  • Wang Qi (2013- expected 2016) Wearables for rehabilitation technology.
  • Jesus Munoz Alacantar (2014 - expected 2018), Design Groupware.
  • Mendel Broekhuizen (2013- expected 2016)  Curating Digital Media Cues to Support Autobiographical Remembering
  • Domenique van Gennip, (2013- expected 2016) Materialising MemoriesL Materializing digital memory cues.

Current Projects

  • Wikitherapist is a research project funded by the Dutch Ministry of finance Agentschap NL. Our work concerns the support of open innovation processes involving communities of therapists and technologists to create tangible solutions for stroke rehabilitation and autism treatment.
  • GHOST project. (FP7,  grant# 309191) FET-Open project on generic, highly organic shape changing interfaces. Our work concerns an exploration of the design space of shape changing interfaces, and understanding the emerging user experience from shape changing interfaces.
  • COnCEPT project (h2020, grant# 610725) A platform to assist professional designers when in remote collaboration during the creative stages of the design process.
  • HOsMON project. A Point-One (nationally funded) project on the topic of subjective sleep quality.
  • Materializing Memories project This research project is the NWO Vidi project of Elise v.d.Hoven, which is executed as a collaboration between the TU/e and UTS. This project aims to design for improved reliving of personal memories.

Past Projects

  • PASION. This is an FP6 integrated project that aims to support group interaction in mediated environments by: understanding and tracking group behaviour, providing appropriate feedback services, developing technological substitutes for traditional ways of conveying social, non-verbal and implicit information. My research with Iris Soute focuses on social gaming applications.
  • Ambient Awareness. The Ambient Awareness project explores the use of ambient intelligence technology to connect people. We especially focused on working parents of young children. Its main output was insights regarding how to support connectedness for this group, the development of the Family Aware prototype and the Reconexp experience sampling tool and related method.
  • DESIRE. Desire is a Marie Curie funded training network that investigates creative design from a multi-disciplinary perspective. The projects of Aaron Houssian and Nikos Batalas are part of this project.
  • e-Gadgets. The e-Gadgets project aimed to transfer concepts from component based programming to the world of physical objects. This allows users to augment their physical environment with computational behaviour and to control this behaviour through purpose made editors. My role was in the evaluation of related controls by end-user.
  • ASTRA  explores the concept of pervasive awareness, i.e. using ambient intelligence to help people get connected. It focused on creating a theoretical framework from three perspectives: psychology, design and engineering. It also developed the Amelie platform and end-user tools to support the creation of awareness systems by end users.

Some highlights per research topic

Awareness Systems

Awareness systems that help people maintain a peripheral awareness of one or more other people, for the purpose of staying in touch or enjoying shared experiences.  We are experimenting with simple asynchronous communication mechanisms that can augment existing telecommunications services.  At a theoretical level we try to understand the concepts of social presence and Connectedness.  Related activities:

  • Awareness Systems

See our book on Awareness Systems: Advances in Theory, Methodology and Design Series: Human-Computer Interaction Series Markopoulos, Panos; De Ruyter, Boris; Mackay, Wendy (Eds.) 2009, XVI, 470 p. 98 illus., Hardcover ISBN: 978-1-84882-476-8

  • Editing special issue of the Human Computer Interaction Journal, by Lawrence Erlbaum, together with Wendy Mackay and Boris de Ruyter.  The theme of this issue is on "Awareness Systems Design: Theory, Methodology, and Applications" and follows a successful workshop at CHI2005.
  • Ambient Awareness is a project that explores two ways of feeding content to an awareness system that connects households with mobile users:  automated capture of social context and emergent awareness information out of merging awareness profiles.
  • The ASTRA project aims to propose new system concepts, field test them and provide an assessment as to whether user needs are served and the relationship of the concept of staying in touch with social presence. The original ASTRA was a FET "assment project" completed in 2003.  It has been evaluated positively and will commence in 2006, this time focusing on community based innovation.
  • PhD project by N.Romero investigates privacy requirements with relation to awareness systems: what information users will want to share with whom and for which purpose.  
  • PhD project by J.V.Khan investigated awareness needs of busy families. He created the family aware application for mobile phones, he innovated methodologicallly with the Experience Reconstruction and Sampling method and he developed the Reconexp tool to support it.
  • The PhD project of Agnieszka Matysiak, is part of the Smart Surroundings project.  It concerns the application of Ambient Intelligence technology in the office, and more specifically in the context of awareness systems intended to strengthen social interaction between office co-workers. 

Understanding user requirements for trust and privacy. This topic was explored in the domain of e-Commerce, payment systems and ambient intelligence. Three phd topics have resulted:  

Florian Egger studied how to design for fostering trust in B2C websites.  He has proposed a model for building trust and has used it to derive guidelines for the design of B2C sites. 

Dennis Abrazhevic has proposed interaction design guidelines to encourage user acceptance for internet based payment systems. These guidelines relate to trust privacy and  usability. The principles have been validated through their application in the redesign of an internet based payment system.  Download Dennis's thesis.

E.Perik, examined privacy requirements for the management of embedded user profiles in the context of ambient intelligence (project duration May  2003-April 2007).  Her first experiment has examined personalized web services for recommending music. 

Interaction Design and Children. 

I am interested in usability testing with children testers.  In this context I have studied  mostly methods for obtaining verbalisation data from children during usability testing.  Further I have proposed the Parent Evaluator method, a usability testing method intended for the field, where parents act as observers/facilitators for testing done at home with their own children.  I am also interested in social gaming, and especially mixed reality games which support social interaction through and around a game between collocated players (children).  methods for collecting verbalisation data during usability testing with children participant.  Together with J.Read, S.MacFarlane and J.Ho˙sniemi, I hav ebeen giving a tutorial on Usability evaluation with children.  (Interact 2003, CHI 2004, IDC 2004, BCS-HCI 2004).

Formal Specification of User Interface Software 

This work was concerned with a formal model of user interface software architecture.  The model was named ADC after its main components Abstraction-Display-Controller, and aimed to encapsulate patterns such as MVC and PAC inside a formal specification style for the language LOTOS.  Several properties of user interface software can thus be verified by model checking using available tool support.

  • Markopoulos, P., (2001). Interactors: formal architectural models of user interface software. In Kent, A., and Williams, J.G., (Eds.) Encyclopedia of Microcomputers, Volume 27 (Supplement 6), Marcel-Dekker, New York, 203-235.
  • Markopoulos P, Johnson P & Rowson J (1998) Formal architectural abstractions for interactive software. Journal of Human Computer Studies, vol. 49, pp. 679-715.  
  • Markopoulos P, Rowson J & Johnson P (1997) Composition and Synthesis with a Formal Interactor Model. Interacting with Computers, vol. 9 (1997), pp. 197-223.  

Later work has considered the adaptations required for using the UML as a modelling language for designing and developing interactive systems.

  • Markopoulos, P., (2000) Supporting Interaction Design with the UML.  Presented at TUPIS 2000, a workshop associated with the UML'2000 conference, York, October 12-13, 2000.
  • Markopoulos, P., (2001) Modelling user tasks with the Unified Modelling Language. In Johanssen (Ed.) Analysis, Design and Evaluation of Human-Machine Systems: Proceedings 8th IFAC/IFIP/IFORS/IEA Symposium, Kassel, Germany, 18-20 September 2001, Elsevier Science, ISBN: 0-08-043564-5. 
  • Markopoulos, P. and Marijnissen, P. (2000) UML as a representation for Interaction Design. In Paris., C., Ozkan, N., Howard, S., and Lu., S. (eds.) Proceedings OZCHI 2000, 240-249.(.pdf)

Model Based Design of User Interfaces.  

Most of my work concerned the ADEPT project at QMW, one of the earliest works on model based design that demonstrated the feasibility of the automatic generation of user interfaces from task models.

  • Markopoulos P, Johnson P & Rowson J (1997) Formal Aspects of Task Based Design., In Harrison MD & Torres JC (eds.), DSV-IS’97: Design Specification and Verification of Interactive Systems, Springer-Verlag, pp. 209-224.
  • Markopoulos P, Wilson S & Johnson P (1994) Representation and Use of Task Knowledge in a User Interface Design Environment. IEE Proceedings, Computers and Digital Techniques, Vol. 141, No. 2, pp. 79-84.
  • Johnson P, Wilson S, Markopoulos P & Pycock J (1993) ADEPT-Advanced Design Environment for Prototyping with task models. Proceedings ACM CHI ’93, Addison-Wesley.  
  • Markopoulos P, Wilson S, Pycock J & Johnson P (1992) Adept - A task based design environment. 25th Hawaii International Conference on System Sciences, Conference Proceedings, Vol. II, IEEE Computer Society Press (California), pp. 587-596.